Privacy policy

Sharing personal information online involves a great deal of trust, and we take this trust seriously. Protecting the information you provide is a top priority. Before sharing, please read this policy to understand our practices.

How We Use Information
Dipaways uses your information to:
• Manage bookings and reservations.
• Communicate with you, including trip updates and travel offers.
• Improve our website and services.
What’s Being Tracked
We use cookies to remember your preferences and optimize your experience with Dipaways. For example, cookies allow us to:
• Recognize you as a returning user and store your preferences.
• Personalize the content and advertisements you see.
• Measure the effectiveness of features, advertisements, and email communications.
You can manage cookie preferences through your browser settings.
Consent for Marketing
By providing your contact information, you consent to receive communications from Dipaways. You can withdraw this consent at any time by unsubscribing or contacting us directly.
We may share information only under specific conditions, such as:
• Trusted third-party vendors for functions like trip bookings, payment processing, customer service, marketing, and analytics.
• To comply with legal requirements, subpoenas, or court orders.
• To protect Dipaways’ rights and property, or the safety of our users.
• In a business transaction, such as a merger or acquisition, in which you’d be notified.
• Business partners with whom we offer co-branded services.
Use of AI and Automated Systems
We sometimes use smart tools, including artificial intelligence (AI) and automation, to make your experience smoother—like helping with your booking, answering common questions, and understanding what our travelers enjoy most. These tools are meant to support our team, not replace them. We never use AI for sensitive personal information, and we don’t share private details with these systems.
Links To Other Websites
Our site may include links to other websites, which operate under their privacy policies. Please review those policies when visiting third-party sites.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting obligations. When no longer needed, data is securely deleted or anonymized.
Visitors From Outside The US
If you access our website from outside the United States, please note that your information may be stored and processed here. We strive to protect your privacy according to U.S. law and ensure that data is handled securely.

GDPR Compliance
For international travelers, especially from the EU or UK, you may have rights under applicable privacy laws, such as objecting to data processing or requesting a data export. To exercise any of these rights, please contact us.
Safeguarding Information
Dipaways does not sell your personal information. For your security, we utilize encryption, firewalls, secure servers, and intrusion detection systems to help protect your data. Full payment details are always encrypted and never shared with anyone, including our team.

While Dipaways uses industry-standard security measures, no online system or transmission method is completely immune to risks. We cannot guarantee the absolute security of your data, especially in the event of sophisticated cyberattacks, third-party breaches, or other unforeseen events beyond our control. By using our services, you acknowledge and accept these inherent risks.
Policy Modifications
We may periodically update this policy. The latest version will be posted here, and changes take effect upon posting or a specified date. We encourage you to review the policy from time to time.

Last update: June 7, 2025